Directory of Services

When you’re away from home, it’s good to know where to find what you need quickly and if things don’t exactly go to plan you’ll need to know where to get help. Here’s a quick-reference guide to the services available in the Great Lake Taupo area.

Emergency Services in Great Lake Taupo

Police, Fire and Ambulance – Dial 111

If you’re not sure which emergency service (fire, police or ambulance) to ask for (such as in the event of a traffic accident), always ask for the fire service. The fire crews have trained paramedics and can arrange for the other emergency services as required, including a rescue helicopter if needed.

  • Taupo Coastguard – Phone 07 377 0400
  • Taupo Police Station, Storey Place – Phone 07 378 6060

Keeping Valuables Safe in Great Lake Taupo

If you’re traveling around the country or Taupo in a vehicle, ALWAYS take your valuables with you when you leave the vehicle and ALWAYS lock your vehicle.

Medical Services in Great Lake Taupo

  • Taupo Hospital, Kotare St – Phone 07 376 1000

General Practitioners

  • Taupo Medical Centre, 117 Heu Heu St – Phone 07 378 4080
  • Taupo Health Centre, 113 Heu heu St – Phone 07 378 7060
  • Lake Surgery, 109 Tongariro St – Phone 07 378 6294


  • Rachel Roberts Physiotherapy, 107 Heu Heu St – Phone 07 378 9876
  • Aspiring Health, AC Baths – Phone 07 377 3399
  • Taupo Physiotherapy Clinic, 111 Rifle Range Rd – Phone – 07 378 4054


  • Taupo Dental Centre, 127 Spa Rd – Phone 07 378 8005
  • The Dentists, 7 Motutaiko St – Phone 07 378 8112
  • K Chapman and D O’Brien, 100 Tuwharetoa St – Phone 07 377 0800
  • Stutz Dental Practice, 108 Tuwharetoa St – Phone 07 378 0024
  • R Berry and H Eccles, cnr Heu Heu & Fletcher Sts – Phone 07 378 4637


  • Visique Taupo Optometrist, 32 Heu Heu St – Phone 378 8770
  • Taupo Vision Care, 66 Ruapehu St – Phone 07 378 7529


  • Unichem MainStreet Pharmacy, cnr Tongariro and Heu Heu Sts – Phone 07 378 2636
  • Life Pharmacy, 35–37 Heu Heu St – Phone 07 378 6100
  • Wedekinds Pharmacy, 109 Tongariro St – Phone 07 378 8927
  • Taupo Health Centre Pharmacy, 113 Heu Heu St – Phone 07 376 5246

Mobility Access in the Great Lake Taupo Region 

Click here to download the Taupo Districts Mobility Access brochure that lists facilities accessible to people with restricted mobility, sight or hearing impairments in Lake Taupo, Mangakino and Turangi. Facilities and services such as banks, ATM’s, accommodation, Taupo information centre, dining, parking, public toilets, respite care and medical services are covered.

Taupo Information Centres (i-SITEs)

The i-SITEs of the region provide detailed Taupo information on everything from accommodation to guided tours, Lake Taupo history, adventure activities, transport, maps, brochures, bookings and general advice. Call in and see the friendly staff that will help make your stay in the Taupo district as enjoyable and easy as possible. 

  • i-SITE Taupo, Tongariro Street - Phone 07 376 0027
  • i-SITE Turangi, Ohuanga Road, Turangi - Phone 07 386 8999
  • Whakapapa Visitor Centre, Whakapapa Village, Mt Ruapehu - Phone 07 892 3729

Banks in Great Lake Taupo

Banking hours in New Zealand are from 9am to 4.30pm, Monday to Friday.

  • The Co-operative Bank, 21 Horomatangi St – Phone 07 376 2400
  • Bank of New Zealand, 61 Tongariro St – Phone 0800 275 269
  • ANZ, 105 Tongariro St – Phone 07 0800 269 296
  • KiwiBank, 46 Horomatangi St – Phone 07 378 9093
  • ASB Bank, cnr Horomatangi & Tongariro Sts – Phone 07 376 0063
  • Westpac, 27 Horomatangi St – Phone 0800 400 600

Internet Access in Great Lake Taupo

  • Global Gossip, 11 Tuwharetoa St, Taupo
  • Central Plateau REAP, 73 Titiraupenga St, Taupo
  • Taupo’s Internet Café, 115 Tongariro St, Taupo
  • Computer Shop, 15 Tamamutu St, Taupo
  • Taupo Library, Storey Place, Taupo

Making Phone Calls in Great Lake Taupo

Taupo district local calls are free to make from a residential land line. National calls are made by dialing the telephone number preceded by one of the following area codes:

  • 09 – Auckland and Northland
  • 07 – Waikato, Bay of Plenty, Coromandel Peninsula and Central Plateau (including Taupo)
  • 06 – East Coast, Hawkes Bay, Manawatu, Taranaki, Wairarapa
  • 04 – Wellington, Kapiti, Hutt Valley
  • 03 – South Island

For international calls, dial 00 + country code (eg. 00 44 for Britain) followed by the telephone number. Note that calling overseas during business hours is very expensive.

Many New Zealand telephone companies offer capped national or international calling rates at weekends. It’s therefore worth asking a friendly kiwi in the Taupo area if you can use their home phone so you can talk for hours for just a few dollars.

It’s probably worth buying a pre-pay mobile phone (especially if you’re going to remote places) and selling it on to someone else when you leave NZ.

Gay and Lesbian Travel in Great Lake Taupo

Gay and lesbian travelers might want to check out for links to other gay and lesbian tourism-related websites.  You can plan, find, book and review your New Zealand holiday online.

Dog Friendly Accommodation in Great Lake Taupo

A full list of dog friendly accommodation in the Lake Taupo region can be found at AA Travel pet friendly accommodation. Some of these accommodation providers in the Lake Taupo area include:

Note: Guide dogs are entitled to stay at any motel, hotel, backpackers or other accommodation in the Taupo district. The above is a list of accommodation providers that welcome dogs, have space for them to run around and be kept safely on the property.

Churches in Great Lake Taupo

Click to download information on church services in the Great Lake Taupo district.

Most churches offer wedding services.

Schools in Great Lake Taupo

The following is a list of schools in the Lake Taupo and Turangi areas:

Primary Schools

Secondary Schools

Sun in Great Lake Taupo

In New Zealand, thanks to a big hole in the ozone layer, spending a whole day in the sun without sun protection will result in serious sunburn. In the Great Lake Taupo area it's easy to get caught up in the activities and forget about the sun. Please remember to:

  • SLIP on some protective clothing
  • SLOP on some sunscreen (SPF 40+)
  • SLAP on a hat

Live, Work & Play in Great Lake Taupo

Are you thinking about living and working in the Great Lake Taupo district? Then you’ll want to look at the Great Opportunities (or G.O) Magazine, which is all about great business, industry and lifestyle opportunities available in the Lake Taupo district. It features stories on the key industries that support the Lake Taupo economy such as forestry, geothermal, dairy, retail and Taupo tourism, as well as sharing inspirational tales of entrepreneurs, exporters, service providers and artists. Have a read of the online publication and who knows, Great Lake Taupo might just be your new home.

Visitor Guide 2018

Everything you need to know about things to do and places to stay in Great Lake Taupo.

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